As a company, we place a high value on privacy and transparency. So, let’s start by making a couple of things clear about how we protect our users’ data:
We collect and process a limited amount of Personal Identifiable Information (PII), and we only collect and process PII that is necessary to provide the services our users sign up for:
We do not sell any of this information! We do not share any of this information!
Our GDPR Compliance Process
We started by becoming an active participant of the Privacy Shield Framework. The Privacy Shield Framework guarantees that data transferred from the EU to the USA benefits from the same level of protection.
We have conducted a thorough internal audit reviewing our practices and our compliance.
The personal data we collect
ElephantDrive only collects “general” PII that is strictly necessary to provide our services to our end-users:
We only host, store, or interact with this PII on secure systems provided by partners that also comply with our standards, including GDPR.
Examples of such providers are our payment processing solution, our customer support ticketing solution, our email delivery solution, and our infrastructure solutions. They share our privacy concerns, comply with GDPR, and we have subscribed to their updated policies put in place to guarantee GDPR compliance.
All other data stored by users in their accounts is encrypted during transit and at rest, and is absolutely private